Automation in practice
How companies stop doing by hand what a system can do.
Page 8 of 12 · 138 articles
Renovation estimates and additional work in Poland: what Article 630 says and how to agree changes
A renovation crew finds an unforeseen problem and the client refuses to pay for extra work. What Articles 629-631 of the Civil Code say about cost-estimate pay, and how to agree an extra charge before you start.
Read article → September 14, 2026 · 10 min readBusiness emails going to spam: SPF, DKIM and DMARC under Gmail requirements
Client didn't receive the appointment confirmation — found it in spam. Learn why this happens and what to do: SPF, DKIM and DMARC in practice.
Read article → September 14, 2026 · 14 min readAccounting office: the JPK deadline on the 25th and client documents without last-day chasing
Every month the same scenario: from the 20th, documents from clients, phones, stress. The problem — the office doesn't control when clients send documents. Solution: internal deadline, three reminders, one collection channel with real-time status.
Read article → September 14, 2026 · 14 min readCookie banner and analytics: basic or advanced Consent Mode and what the law says
Noticing fewer users in GA4 after adding a cookie banner? Find out what Consent Mode is, the two versions, and what Polish law says.
Read article → September 14, 2026 · 13 min readSMS reminders for patients: what you can write without breaching confidentiality
You send an SMS reminder about an appointment — and a coworker or family member sees it. A short message can reveal the diagnosis, procedure, or doctor's specialization. Learn what you can write without violating confidentiality and GDPR.
Read article → September 14, 2026 · 15 min readThe morning call peak: how to work out how many calls your front desk will not answer
The morning call peak is not random — it is mathematics. One person at the front desk cannot answer all calls during the morning peak window. Check how to calculate the minute deficit and what you can do about it.
Read article → September 14, 2026 · 13 min readCustomer acquisition cost in a service business: the formula and what to really include
How much does it really cost to acquire one new customer for your service business? The CAC formula, what to include, breakdown by channel, and typical calculation mistakes.
Read article → September 14, 2026 · 16 min readAI Act and your chatbot: what a small business must do from 2 August 2026 and what comes later
From 2 August 2026, chatbots and AI systems must clearly inform users they are interacting with a machine. Check if your business meets the new transparency requirements and what's still ahead.
Read article → September 14, 2026 · 13 min readCRM implementation: the first 30 days so your team actually uses it
You bought a CRM and chose a system. A week passed, and your team is still writing inquiries in a notebook. The plan for 30 days: one process to start, roles and access, daily ritual and three numbers to check.
Read article → September 14, 2026 · 11 min readAllegro and your own store: how not to sell the same item twice
Learn how to build a single source of truth for inventory and synchronize sales between Allegro and your own store. Discover Allegro API events and order statuses.
Read article → September 14, 2026 · 12 min readCar repair shop website: what to include — services, makes, appointments and a job request form
A car repair shop website must answer the driver's 4 questions in 10 seconds: do they take my make, do they do my work, when is the slot, and how much. Check what it must contain.
Read article → September 14, 2026 · 11 min readGoogle review extortion: how to collect evidence and report it
Imagine: you open your Google Business Profile and see several new reviews with one- or two-star ratings. You read them — and the texts suggest that paying will make them disappear. This is not a dissatisfied customer. This is an extortion attempt.
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